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STORE POLICY

Shipping Policy

SHIPPING POLICY

We ship worldwide.

To european union countries we deliver via SWEEZI by ALFALOC, from Portugal, kindly allow 3 to 6 working days for direct delivery to your home.

To the rest of the world we deliver via UPS from Portugal, kindly allow 5 to 7 working days for direct delivery to your home.

The exact delivery period cannot be guaranteed, however we will do our best to honour deadlines.

Your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country.

You are responsible for paying any taxes, duties and/or customs fees charged by your government.

Once your entire order has been dispatched, we will e-mail you a shipping confirmation with the tracking number.

Returns Policy

RETURNS POLICY

. If you change your mind about the product(s) you have purchased, then you have 15 days to return the items(s) and we will refund the purchase price.


. Returns and exchanges from European Union are free of charge. 

. Returns and exchanges from the rest of the world are not free of charge. 


. The returned item(s) must be unworn, unwashed, or otherwise unused.

. Contact our customer care at brandshinkokyu@gmail.com

. The return adress is:

shinkokyū

Rua das Bouças, 48 Seara

Ponte de Lima 4990-755
Portugal

Payment Methods

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

FAQ'S
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