STORE POLICY
SHIPPING POLICY
We ship worldwide.
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To european union countries we deliver via CTT, from Portugal, kindly allow 3 to 6 working days for direct delivery to your home.
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To the rest of the world we deliver via UPS from Portugal, kindly allow 5 to 7 working days for direct delivery to your home.
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The exact delivery period cannot be guaranteed, however we will do our best to honour deadlines.
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Your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country.
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You are responsible for paying any taxes, duties and/or customs fees charged by your government.
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Once your entire order has been dispatched, we will e-mail you a shipping confirmation with the tracking number.
RETURNS POLICY
. If you change your mind about the product(s) you have purchased, then you have 15 days to return the items(s) and we will refund the purchase price.
. Returns and exchanges from European Union are free of charge.
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. Returns and exchanges from the rest of the world are not free of charge.
. The returned item(s) must be unworn, unwashed, or otherwise unused.
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. Contact our customer care at hello@weareshinkokyu.com
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. The return adress is:
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shinkokyū
Rua das Bouças, 48 Seara
Ponte de Lima 4990-755
Portugal
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Apple Pay